return and refund policy

At Krown Khaos, we take pride in creating quality apparel and accessories. If you are not completely satisfied with your purchase, please review our return policy below.

Returns

We accept returns within 14 days of delivery for eligible items.

To qualify for a return, items must be:

  • Unworn and unused

  • In original condition

  • Free of stains, odors, or damage

  • Returned with original tags and packaging

Non-Returnable Items

The following items cannot be returned:

  • Sale or clearance items

  • Gift cards

  • Custom or made-to-order products

  • Items marked as final sale

Exchanges

If you need a different size or received a defective item, please contact us within 7 days of delivery.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please email us within 48 hours of delivery with:

  • Your order number

  • Photos of the item

  • A brief description of the issue

We will work to resolve the issue as quickly as possible.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Original shipping charges are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error with the order.

Contact Us

For return requests or questions, contact us at:

Email: support@krownkhaos.com